3 KEY POINTS TO USE IN CUSTOMER SUPPORT CONVERSATIONS

3 KEY POINTS TO USE IN CUSTOMER SUPPORT CONVERSATIONS

Customer support is a vital part of any business, but leaving customers with a good impression is particularly important for small businesses who rely on their reputation and word of mouth. That said, it can be difficult to support customers in the ways they expect, especially when they're upset or hostile. Here are 3 key points to use in any customer support conversation. These points will help diffuse the situation and create best outcomes for both parties.

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THE METRICS OF GIVING BACK // 3 BENEFITS OF CORPORATE PHILANTHROPY

THE METRICS OF GIVING BACK // 3 BENEFITS OF CORPORATE PHILANTHROPY

THREE BOOKS TO HELP REIGNITE YOUR CREATIVE SPARK

THREE BOOKS TO HELP REIGNITE YOUR CREATIVE SPARK